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SDKs & APIs

For an integration question, share the API or SDK version, endpoint and a sanitised example of the request and response.

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Collect the details that help the next step

Explain the behaviour you expected and the first point where it differed. Remove tokens, passwords and customer records before sending evidence.

Keep this with your request

Useful details

  • API or SDK version and endpoint.
  • Sanitised request and response.
  • Response code and request time.
  • Expected behaviour and changes already tried.
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