Industries
Healthcare
Healthcare teams need information to reach the right person at the right moment.
Healthcare
Technology for everyday work in healthcare
We discuss workflows across registration, clinical records, diagnostics and administration, paying attention to role boundaries and the handoffs between departments. The system should support staff without making the patient repeat information unnecessarily.
Workflows to examine
- Electronic health record (EHR) systems
- Telehealth & remote care networks
- Clinical data analytics platforms
- Hospital operations & resource management
- Patient privacy & data protection controls
In practice
Healthcare: a practical example
A receptionist, clinician and billing officer may need different parts of the same visit. Map that handover using fictional records, then review what each role can access. Administrative convenience should be considered alongside sensitive information and clinical responsibility.
An illustrative scenario to discuss when planning your project.