Support
Plugins & Extensions
An extension can affect security, performance and the next upgrade.
Collect the details that help the next step
Record its name, version, source and the feature it adds before requesting support. Check compatibility with the base application and use only the installation route approved for your environment.
Keep this with your request
Useful details
- Extension, version and verified source.
- Base application compatibility.
- Main task and existing critical workflows.
- Rollback and upgrade impact.