Solutions

SaaS Development

A subscription service needs an operating model as well as a customer interface.

Illustrative photograph for saas development
Illustrative photograph

A workflow across the whole team

We discuss customer isolation, account administration and recurring business workflows, so onboarding and support are considered from the first release.

Parts of the proposed journey

  • Multi-tenant architecture design
  • Subscription billing & plan management
  • Tenant data isolation & security
  • Usage metering & analytics
  • Scalable cloud-native infrastructure
In practice

SaaS Development: a practical example

Follow a new customer organisation through onboarding, user invitation and role assignment. Review the separation between customer records and the support access your team needs. Agree the first customer journey before expanding the platform.

An illustrative scenario to discuss when planning your project.
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