Resources
ROI & Impact
Technology value becomes clearer when you measure a task before and after the change.
A practical way to use this
Count the work saved, the errors reduced and the costs added, including training and support. Use a stated time period and explain which benefits are measured and which remain assumptions.
Working checklist
- Measure the current task and recurring volume.
- Estimate setup and ongoing costs.
- State how saved capacity will be used.
- Review the same measure after adoption.